Perfect Delivery Program

The perfect delivery program provides a single suite of aligned requirements across Coles, Metcash and Woolworths for the delivery of product into retail distribution centres.

Guides

Download:

- Carton suitability (2023) [PDF 5.68mb]

- Multicoded Pallets (2023) [PDF 5.47mb]

- Pallet Wrapping (2023) [PDF 6.39mb]

- Industry Snapshot: Inbound compliance (2023) [PDF 10.13mb]

Reports

Download:

- Perfect Delivery Report 2022 [PDF 14.4 mb] – an annual retailer snapshot of supplier performance about shippers, pallets, advanced shipping notifications and non-conformance issues (March 2023)

- Perfect Delivery Report 2021 [PDF 11.9 mb] – March 2022

- Perfect Delivery Report 2020 [PDF 14.3 mb] – January 2021

- Perfect Delivery Report 2019 [PDF 10.5 mb] – December 2019

Common delivery guidelines

Download:

- Common Delivery Guidelines [PDF 18.2 mb]

- Common Despatch Checklist Poster – Blue [PDF 8.4 mb]

- Common Despatch Checklist Poster – Orange [PDF 8.4 mb]

- Common Despatch Checklist One Page Guide Blue [PDF 4.6 mb]

- Common Despatch Checklist One Page Guide Orange [PDF 4.6 mb]

- Pre-Despatch Checklist Black and White [PDF 6.1 mb]

- Pre-Despatch Checklist Blue [PDF xmb]

- Pre-Despatch Checklist Orange [PDF xmb]