Member Matters
Code Corner – April 2025
16 April 2025
Woolworths announces new Code Mediator
Woolworths have appointed Tish Henry as their Code Mediator. Trish replaces Helen McKenzie who held the role of Code Arbiter since 2020. Trish is an experienced lawyer and retired Supreme Court of NSW judge.
In the new Code Mediator role, Trish will assist suppliers with resolving issues and disputes with Woolworths concerning matters covered by the Code. She will prepare annual reports that will be published and provided to the ACCC and the Code Supervisor.
Trish is highly credentialed for the role and has extensive experience in dispute resolution and advising clients on legal and commercial matters in the grocery retail industry.
Contact Trish here: codemediator@wowgrocerycode.com.au or on 0460 827 590.
Aldi, Coles and Metcash Code Mediators remain unchanged. Their details can be found here.
NEW: Food and Grocery Code of Conduct Training
The AFGC and NextGen have developed new training for all supplier businesses to understand the Food and Grocery Code of Conduct.
The training covers the changes to the code, obligations, legal requirements and how to use the code in your day-to-day relationship with supermarket retailers.
The program delivery is designed to meet your needs – face to face, in-house, open or on-line. There are also options available to ensure the content is fit for purpose – fully comprehensive, refresher, applied knowledge or in conjunction with Australian Competition Law. This is a must attend program for all customer facing roles and functions within your business.
Learn more here.
Code Supervisor announced
On Thursday 27 March the Hon. Dr Andrew Leigh, Assistant Minister for Competition, Charities and Treasury, announced the appointment of Professor Elizabeth Sarofim as the Code Supervisor on a part-time basis, for a period of three years, beginning 1 April 2025. In this role Elizabeth will:
- Oversee the Code Mediators processes and complaints handling procedures
- Identify emerging and systemic issues
- Conduct an annual survey
- And report on these matters annually.
AFGC Confidential Advice Line
If you have a concern about the FGCC, a retail behaviour or simply need to clarify a provision. Please get in contact via our confidential advice services. Contact us at: codes@afgc.org.au or 02 6273 1466.
