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If something does go wrong, a well-structured and tested product recall and withdrawal plan is essential. All food and beverage businesses must be able to quickly remove products from the marketplace to protect consumer health and safety.
Food Standards Australia New Zealand provides detailed information on how to recall food, including legal obligations.
The Product Recall Form [Word 72 kb] is an industry-agreed template to be used for the recall or withdrawal of products from Australian and New Zealand retailers.
The GS1 Recall Portal helps Australian companies create, communicate and complete a product recall or withdrawal notice in one action, including an audit trail.
Read the Food and Grocery Recall Survey Report (March 2017) [PDF 1.5 mb] to understand industry preparedness and response capability in the event of a product recall, including the processes to protect Australian consumers.